Business Development & Customer Success Specialist, APAC

Preferable Location: Melbourne   |   Full Time

Business Development & Customer Success Specialist, APAC


If you’re in a sales lead development role and looking to step up in your career and move into a customer success role, then this is the role for you. This is a critical role for LexCheck and is one that works with internal and external stakeholders to help maintain strong customer partnerships across the Geographic, execute on the internal strategy and ultimately drive a profitable and successful portfolio.


You will receive training where you will learn to identify key decision makers and have appropriate conversations that will encourage them to consider our solution.  You will learn to create business plans that illustrate how you are going to help achieve business goals such as sales growth.   You will also have the opportunity to develop your AI and SAAS knowledge!  So, if this sounds like the role for you, apply now for this position.


Reporting to the Global Business Development Manager and Australia-based Director of APAC, this is a contract role and a valid ABN is required.




  • Strong relationship-building skills with demonstrated ability to communicate and foster positive relationships 
  • Sales experience in either software and/or legal
  • Professional communication skills, both written and verbal
  • High level of discipline, initiative, enthusiasm and an outgoing personality
  • Ability to work well in a team as well as autonomously 


  • Be the central point of contact for Sales and appointment setting
  • Identify key decisions makers within your territory and develop strong working relationships with the direct sales team
  • Closely manage and maintain Sales and Pipeline Reporting opportunities - weekly
  • Provide monthly forecasts plus regular updates throughout the month 
  • Drive up-sell, cross-sell and renewal opportunities
  • Create awareness of and drive participation in LexCheck promotions
  • Follow up leads resulting from any LexCheck promotions or events
  • Create awareness of new product or program launches
  • Develop close working relationships with the existing client portfolio and help to ensure the success of our newly acquired clients
  • Develop and maintain strong product and process knowledge of LexCheck
  • Present demonstrations of the product when needed 
  • When needed, interact with the USA team. This may require early starts.



Preferred Qualifications

  • Experience positioning enterprise technology
  • Inside sales experience is a plus
  • Prospecting experience is a plus
  • Experience with HubSpot is a plus
  • Excellent written/verbal communication skills
  • Strong problem-solving skills
  • Experience being held to metrics


About Us

Team and Culture. LexCheck prides itself on being a collaborative, inclusive and innovative place to work. Our team members bring a diverse array of knowledge and experiences to their roles. We strive to have our team members build bonds with one another that last well into the future. The LexCheck team is filled with friendly and dedicated people that make great partners for taking on difficult problems. LexCheck's founder is a successful serial legal-tech entrepreneur who has created market-leading products that are currently widely used by law firms and corporations.


Development. LexCheck works on solving challenging problems that will encourage you to look for unique solutions and foster your problem-solving skills. LexCheck emphasizes training, mentorship and development with the goal of encouraging all team members to reach their full potential.


Diversity. LexCheck is committed to building a diverse team of talented individuals who bring different perspectives to the discussion and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at LexCheck are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.


Customers. LexCheck works with industry-leading companies that employ best practices in their legal departments. Our customers include Fortune 500 companies and AMLAW 100 law firms.

Location. We are headquartered in New York City with offices in San Francisco, Los Angeles, Toronto, Vancouver and Melbourne. LexCheck offers a flexible remote work policy out of each of our offices.


Benefits. We offer competitive compensation including a base salary and comprehensive benefits package.


Awards. LexCheck is the 2021 recipient of the ACC Value Champion award for the work done with leading technology companies like NetApp. For more information, visit or follow us on LinkedIn and Twitter.


 LexCheck is an Equal Opportunity Employer


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